THE MEDIATION PROCESS
Mediation is a process in which an impartial third party, the Mediator, facilitates discussion, the exchange of information, and negotiation and promotes voluntary decision making by the parties to a dispute. Mediators help parties understand each other’s perspectives and discuss options for settlement. The decision whether to reach a resolution and the terms of any agreement is always up to the participants. The mediator can help identify strengths and weaknesses of each party’s positions, identify possible solutions, and support collaborative problem solving. The driving forces of mediation are confidentiality of communications and participant self-determination. Mediators do not make decisions about the outcome of the dispute and cannot impose an agreement upon the parties.
WHAT ARE THE ADVANTAGES OF MEDIATION?